Monday 26 May 2008

Advice On Help Desk Outsourcing

When a company makes the sometimes difficult decision to hire an outside firm to manage its computer systems, this is known as "IT outsourcing." Boston is just one of the many regions in which companies, in trying to realize their goals of internalizing maximum profitability while externalizing operation costs, are increasingly turning to information technology outsourcing. Boston companies are also seeing a greater degree of positive cash flow as a result.
There is a great deal of controversy in many places over the practice of IT outsourcing, Boston community being only one place in which this is occurring.

As the practice of information technology outsourcing often raises strong feelings on both sides of the issues, it should also come as no surprise that there is some degree of misunderstanding over exactly what it is and why any company should consider it.

The fact is that when it comes to doing business efficiently and maintaining maximum profitability, information technology outsourcing is an excellent practice - for no other reason than cutting operation costs (which are not headed in a downward direction). By subcontracting your IT operations to an outside third party, you'll be making better use of capital and technology as well as labor and other resources.

Some of the misinformation regarding IT and help desk outsourcing stems from a fear over losing control over day-to-day operations and the additional costs. In fact, when you consider that in-house employees require pensions, health insurance and often paid vacation time, it becomes easy to see the money-saving advantages of information technology outsourcing; Boston companies find that cutting labor costs alone dramatically improves revenues and investor return, which after all, is the most important aspect of any business.

As far as direct control over IT workers and the power to keep close tabs on performance and work habits, information technology outsourcing means that it's no longer your problem; you can turn to more important matters such as shareholder relations, returns on investment and stock price. A company to which you outsource your IT operations will deal with this for you, however, there can be an IT person on premises at all times, should you feel the need to have one.

Your primary duty is to your business and (if applicable) your shareholders and investors. You can spend more time focusing on these vital aspects of your business with IT outsourcing; Boston's business community and reputation becomes better for it.

Wayne Hemrick is a consultant for outsourcing IT firms. He has a great insight and years of experience in the tech field.

Outsourcing Tutorials by Jonathan Hook

There is nothing better to gain clients and new people. One of the best way is to show people how to do things that they want to do. For example, lets say I sell power tools. The best way to find new customers would be to run a daily or weekly "how-to" or tip of the day. People will come back to your website every single day to see what you got in store for them. So start now, and make tutorials and how-to's, I guarantee people will be interested.

Maybe you are not informed and knowledgeable as you would like to be. So the best way to create top quality tutorials and how-to's is to hire somebody for you. You can go all over the web, and try and find people who are willing to do this for you. Let's stick to the subject of woodworking. I am going to continue to use woodworking as an example so you know what I am talking about. Here is how I would go about and find people to create my tutorials or create my how-to's.

The first thing I would do is go to a social networking or a group online, that is geared towards woodworking. Get to know people in there, and communicate. Let people know that you are running this website. Then once people are interested, try and get them involved. When they get involved they are more likely to want to help out.

So now that we got people that want to help, offer to pay for their services. Offer to pay for them to create you great quality of tutorials and how-to's. Maybe pay they to write articles on how to choose the best power drill, or maybe create a video. Remember, people these ages love video. Video is a great way to capture a viewers attention.

So there you have it, now you know a great way to capture the viewers attention. Whenever you go to a website, I can bet you money that you stay longer when you are learning something new. One thing about tutorials is that they can be unique, and a lot of people search the web for the these topics. If you are the only one on the web with these types of information, you can be the number one topic in google, so the thousands of people that search this topic can find it easily.

So here is what you need to do to drive traffic towards your website or blog. Get involved with people, the people that know what they are talking about. Let these people know that you are running a website or blog. Then try and get these knowledgeable people to help you, offer to pay for their services. If these people can create well detailed tutorials and how-to's, you will have many people who are going to be interested in what you have to offer. So try this out, and see how you like it. Guaranteed you will not be disappointed.

Jonathan Hook offers free 4 part audio seminar where you can discover how to

• Outsource all of the "grunt work" of your day-to-day business
• Only work 30-40 hours a week doing work you LIKE to do
• Make $100,000+ per month, while taking 5 vacations a year
• Get highly-skilled, hard-working, dedicated people to work for FREE - or for very low cost
• Enjoy your life spending quality time with friends & family - while making a fortune

Visit http://www.learn-to-outsource.com to claim your copy now.

Settle Your Accounts With Accounting Outsourcing

Is accounting a burden for you? Or your accounting department is a mess? Well! Then this could be the most appropriate time to settle your accounts with quality accounting services. However, it is quite understandable that getting a good accounting department is not as easy it seems. First of all, finding qualified accountants is one demanding job and even if you manage to get the assistance of competent accountants, your expenses will soar excessively high with the high demands of these accountants. This kind of scenarios compelled the business industry to come up with a profitable alternative of accounting outsourcing. This provision has not served as an option but has actually taken the position of the most preferred accounting solution in the business fraternity. Nowadays, almost every small, medium or big business organization is affiliated with some or the other accounting outsourcing firm.

These accounting outsourcing firms are well recruited with efficient and experienced accountants who have won the attribute of sincerity and commitment. They are highly qualified in the field of accounts and offer best form of services. Moreover, many a time it happens that an owner has to focus on other departments of his or her business such as marketing and production that may cause negligence towards the accounting department. But if you are associated with a good accounting outsourcing firm , you need not worry for this negligence as the accounting experts will take thorough care of all your accounts and related projects. In addition to this security, you can also avail their guidance and suggestions during any financial hurdle or problem. Hence, it would not be incorrect to estimate a conclusion that assistance from an outsourcing firm for accounting is basically your route to numerous financial benefits. Therefore, if you are also wondering with your complicated accounting management then immediately look out for a decent accounting assistance.

We all know that money is the most important factor in business and hence, it becomes compulsory for us to focus on the expenses attached to the services of accounting outsourcing. Any outsourcing firm charges its client on the basis of the projects offered to them. The total budget is fixed according to the duration and the number of accountants employed for that task. However, every business owner can stay assured with the fact that no matter how long the duration is or how many accountants are recruited, the total expense would be much lesser than the amount paid to the in- house accountants. Moreover, you also get the liberty of not paying any additional allowances of house, medical and conveyance to these outsourcing vendors.

However, you must conduct a mandatory research about the various accounting outsourcing companies to ensure the best facility for your organization. Check out for their certification by a registered institution because accounting management involves great deal of sharing confidential data and documents. Hence, make sure that you get associated with a reliable source. All this research can easily be executed through the medium of Internet and pre discussions with the firms as well as your friends who are already enjoying the benefits of accounting outsourcing.

Michelle Barkley is a CPA who advises people on tax preparation and tax calculation. She specializes in bookkeeping outsourcing and outsourced accounting. To know more about accounting outsourcing, bookkeeping outsourcing, tax returns and small business book keeping outsourcing to use the services visit http://www.ifrworld.com

3 Good Things About Offshoring And Outsourcing

There has been a lot of talk about the pros and cons of Offshoring and Outsourcing. This is because of the fact that you can actually get bigger profits while saving a lot of money in the process. Offshore call centers have already proven that. Such strategy enabled companies in the US to save millions and give jobs to economically challenged countries therefore reducing dependency to US financial aid. It is a win-win situation for both parties and here we're going to break down the good things about offshoring and outsourcing into 3 points:

1. Lower priced goods and services - cheaper cost of production means lower priced goods and services. If the client company is able to save $20,000 on production cost, the product can be readily made available at a lower price. Lower price for a commodity means the people have greater purchasing power thus the number of products that gets into the hands of consumers tends to get bigger. Profit is earned at a lower cost. That is what's important in any business venture. Offshoring and outsourcing makes that seemingly simple business logic (but so hard to fulfill sometimes) definitely possible. Let us take for example customer service or tech support: In the US, you can save up to 50% cost by hiring a Filipino college graduate as compared to an American tech support employee who probably has lower education qualifications than his Filipino counterpart. Saving cost and giving out jobs to places where it matters is one of the plus sides of offshoring services. In short, it's getting higher quality workers and at the same time, cutting back on cost. These two ideas seem far from each other especially when talking about basic marketing principles but this is entirely made possible by offshoring and outsourcing.

2. More sophisticated jobs - Outsourcing jobs will move less important jobs out of the client company therefore creating new sophisticated ones. This will require higher qualifications thus pushing the country to educate its citizens more and focus on improving the quality of their own employees. Doing call center jobs for example, requires patience and the ability to get your point and message across without resulting to an irate customer, now if these jobs are offshored and outsourced, then future employees will have more challenging and fulfilling jobs waiting for them. The focus now would be on improving more skills and creating higher quality employees. The effect will reach farther than the scope of the company and would prove to be beneficial on a wider scale.

3. Focus on core functions - In business functions, depending on the nature of the business, what's usually the unnecessary added worry is the Customer Service part of the business function. If we outsource this, we reduce added risk and worry and can focus on more important aspects such as Research and Development, Production/Operations, Finance and Administration/IT. Most client companies employ customer support employees from other countries to reduce the cost and then give more funds to Research or Marketing. This is a wise and logical move that delivers better results at a lower cost.

In offshoring and outsourcing, good things just keep coming. What's amazing about this is that you not only get to cut your costs but you are also able to provide jobs for developing countries while raising work standards in your own company. Results are seen through lower priced goods and services, refined job opportunities and development of your company's core functions.

Kristel Nicole Eniego is part of VONCORE's creative writing team. If you want to learn more about the offshore outsourcing business viewed with expertise and related in an easy to digest manner, visit Voncore Global Workforce Solutions

Legal Structures Of Outsourcing

Various US business communities have realized and accepted the great opportunity of being able to slash down their operation costs by outsourcing part of their works and processes to cheaper but good quality labor countries. If you are a company in the US and want to outsource to India, China, the Philippines or any other Asian locations, what are the different options that are available? What are the different legal structures that make offshore outsourcing possible? To get into outsourcing, there are three possible legal structures that the outsourcing company can choose from;

  • Sign a contract with a third party for getting the services
  • Start your own subsidiary in that country and contract for services with it
  • Third party contracting with the intention of acquiring it in the future

If one is just starting out on BPO (business process outsourcing) for the first time, it is better to choose out the independent third party contractor which usually will have its own infrastructure and manpower in the offshore country from where the service is executed. Starting a subsidiary and acquisition etc must be done later. The initial advantages of letting a third party do all the work will mean lower risk and freedom from all the hassles of startup costs and infrastructure development.

However some US based corporate do choose to open their own offshore subsidiary straight away so that they can enjoy the advantage of better control and get a better level of security for all sensitive data and intellectual property. However today most of the outsourcing service providers located in the US has realized that the need of the day is to give clients the assurance of a high level of security. It is equally important to consistently maintain a good level of interaction and communication with the clients irrespective of their global locations.

The author of this article is John Kessel of Managed Outsource Solutions, a US based company that offers legal outsourcing services in Legal Outsourcing, Legal Transcription for clients across the US.